{"id":5192,"date":"2024-09-19T11:51:47","date_gmt":"2024-09-19T11:51:47","guid":{"rendered":"https:\/\/posh.com\/en-uk\/?p=5192"},"modified":"2025-12-04T17:55:56","modified_gmt":"2025-12-04T17:55:56","slug":"what-is-a-virtual-assistant","status":"publish","type":"post","link":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/","title":{"rendered":"What\u2019s a Virtual Assistant and How Does It Compare to a Virtual Receptionist?"},"content":{"rendered":"<h2><span style=\"font-weight: 400\">Virtual Assistant or Virtual Receptionist? Which Is Best?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">As business tech continues to evolve, so does the way we do business. One classic example is: trying to squeeze as much time as you can out of your day to improve efficiencies in your business, &#8211; after all, time is money.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Virtual assistants and virtual receptionists have increasingly been playing a pivotal role in this. Two very different but very useful strategies that businesses are implementing to free up more time for the important things.<\/span><\/p>\n<p><span style=\"font-weight: 400\">But what are virtual assistants and virtual receptionists? What do they do? How are they different from each other, and which one is best for you?\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400\">What are Virtual Assistants and What Do They Do?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Virtual assistants are usually contractors who support a business across a range of <\/span><span style=\"font-weight: 400\">clerical<\/span><span style=\"font-weight: 400\"> functions; similar to a secretary or an executive assistant, but via remote and outsourced help.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Virtual Assistant<\/span><span style=\"font-weight: 400\"> services can vary widely, from handling calls and email inboxes to bookkeeping, social media management or handling travel arrangements for business representatives.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">What are Virtual Receptionists and What Do They Do?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">A virtual receptionist is an outsourced representative of your business who provides call answering services, handles all your incoming phone calls, assists your callers with their inquiries on your behalf, takes messages, and even schedules appointments or makes outbound calls for you.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you feel like answering calls is eating into your time every day, a virtual receptionist may be your saving grace.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400\">What&#8217;s the difference between a Virtual Assistant and a Virtual Receptionist?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Virtual assistants and virtual receptionists both carry out traditional secretarial duties remotely but to different extents.<\/span><\/p>\n<h3><span style=\"font-weight: 400\">For virtual receptionists, this includes a range of phone answering services:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Screening and forwarding calls<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Dealing with callers\u2019 enquiries on your behalf<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Message taking<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Outbound calls\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Setting up appointments and meetings<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Taking payments<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400\">For a virtual assistant, this includes a range of more clerical duties such as:<\/h3>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Phone and email handling<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Social media management<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Appointment\/meeting scheduling<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Travel arrangements<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Minutes taking<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">While there\u2019s some overlap between the two, virtual receptionists and virtual assistants are useful for very different contexts.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Essentially, <a href=\"https:\/\/posh.com\/en-uk\/blog\/what-is-call-handling-and-why-is-it-important\/\">call handling services<\/a> are designed to manage and direct incoming phone calls to the appropriate department or individual within a company.<\/span><\/p>\n<p><span style=\"font-weight: 400\">On the other hand, virtual receptionists serve as an all-in-one solution that does everything a traditional receptionist would, without the need for a physical presence. They can answer calls, schedule appointments, and even handle customer inquiries.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">While both services can be incredibly useful, the key is to determine which one would best suit the specific needs of your business.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Are Virtual Assistants worth it? Could a Virtual Receptionist be a Smarter Option?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Unlike Virtual assistants, virtual receptionists normally require a lower financial investment and less effort to onboard than a virtual assistant.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you\u2019re unsure of the incremental benefits the wider support of a Virtual Assistant might mean to your business, hiring a virtual receptionist can be a great place to start with.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Hiring a virtual receptionist can be incredibly helpful in freeing up your time, so you can get back to business without worrying about missing important phone calls.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Virtual receptionists provide real-time customer service solutions with a personal touch that helps build trust in customer relationships and leads to increased sales.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">They can also extend your office hours beyond the 9-5 model, support on out-of-hours calls, and even route calls based on the time of day or the nature of the call so that customers can always speak to someone.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you\u2019re interested in learning more about the benefits that a virtual receptionist can bring to your business,<\/span><a href=\"https:\/\/posh.com\/en-uk\/blog\/why-use-a-virtual-receptionist-and-their-benefits\/\"><span style=\"font-weight: 400\"> check out the top 7 benefits of a virtual receptionist here<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">What to Expect From a Virtual Receptionist?<\/span><\/h2>\n<ul class=\"blog-list-numbered\">\n<li style=\"font-weight: 400\">\n<h3><span style=\"font-weight: 400\">Bespoke service<\/span><\/h3>\n<p>\t\t<span style=\"font-weight: 400\">Virtual receptionists will learn about your business in-depth and then take it from there. With this firsthand knowledge, your callers will never know they\u2019re not sitting right there in your office.<\/span>\n\t<\/li>\n<li style=\"font-weight: 400\">\n<h3><span style=\"font-weight: 400\">100% live answering<\/span><\/h3>\n<p>\t\t<span style=\"font-weight: 400\">Most virtual receptionists, Posh for one, will have a friendly, professional, and engaging team that is trained to make the first impression \u2014 and each one after \u2014 one to remember. Virtual receptionists often provide a 24\/7 live answering service whenever they\u2019re needed.<\/span>\n\t<\/li>\n<li style=\"font-weight: 400\">\n<h3><span style=\"font-weight: 400\">Keep Your Business Number<\/span><\/h3>\n<p>\t\t<span style=\"font-weight: 400\">Many virtual receptionist services allow you to keep your number, you\u2019ll simply need to forward your lines.<\/span>\n\t<\/li>\n<li style=\"font-weight: 400\">\n<h3><span style=\"font-weight: 400\">Customised Call Handling and Beyond<\/span><\/h3>\n<p>\t\t<span style=\"font-weight: 400\">Virtual receptionists aren\u2019t just around to answer calls, if needed they can help to screen calls, forward an important caller to you, schedule appointments and many more helpful tasks.<\/span>\n\t<\/li>\n<li style=\"font-weight: 400\">\n<h3><span style=\"font-weight: 400\">Time Saving<\/span><\/h3>\n<p>\t\t<span style=\"font-weight: 400\">With a virtual receptionist handling your calls and booking your appointments, you\u2019ll get valuable hours back in your day to focus on other important aspects of your business.<\/span>\n\t<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">If what you\u2019ve read so far seems enticing, then it might just be the virtual receptionist that you\u2019re looking for. <\/span><a href=\"https:\/\/posh.com\/en-uk\/services\/\"><span style=\"font-weight: 400\">You can find out more details about our services and virtual receptionist offerings here<\/span><\/a><span style=\"font-weight: 400\">.<\/span><\/p>\n<h3><span style=\"font-weight: 400\">To Sum Things Up\u2026<\/span><\/h3>\n<p><span style=\"font-weight: 400\">Virtual assistants and virtual receptionists can sometimes be confused with each other. They both work remotely and they both support your business with secretarial tasks and can help you save time.<\/span><\/p>\n<p><span style=\"font-weight: 400\">However, the scope of tasks they cover is different and they can be beneficial for different purposes and different business needs.<\/span><\/p>\n<p><span style=\"font-weight: 400\">A virtual assistant is typically a great option for those who need assistance with clerical tasks. A virtual receptionist, on the other hand, is ideal for those who are looking to free up time or increase capacity to handle incoming calls and make sure the business doesn&#8217;t miss out on income generation and customer retention.<\/span><\/p>\n<p><span style=\"font-weight: 400\">With over 20 years of experience in the industry, at Posh we\u2019re known for being <\/span><a href=\"https:\/\/posh.com\/en-uk\/about\/\"><span style=\"font-weight: 400\">a leader in service and technology<\/span><\/a><span style=\"font-weight: 400\">. Our team at Posh is made up of expertly-trained virtual receptionists who provide personalised services and around-the-clock call support.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Learn more about<\/span> <a href=\"https:\/\/posh.com\/en-uk\/services\/\"><span style=\"font-weight: 400\">how a virtual receptionist can help you business here<\/span><\/a><span style=\"font-weight: 400\"> or <\/span><a href=\"https:\/\/posh.com\/en-uk\/contact\/\"><span style=\"font-weight: 400\">get in touch<\/span><\/a><span style=\"font-weight: 400\"> with us to find out more.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Virtual Assistant or Virtual Receptionist? Which Is Best? As business tech continues to evolve, so does the way we do business. One classic example is: trying to squeeze as much time as you can out of your day to improve efficiencies in your business, &#8211; after all, time is money.\u00a0 Virtual assistants and virtual receptionists [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":5193,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-5192","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-virtual-receptionist"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Virtual Assistant or Virtual Receptionist? Which Is Best?<\/title>\n<meta name=\"description\" content=\"Not sure whether Virtual Assistant or Virtual Receptionist is right for you? Find out pros and cons of each and which is best for your business\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Virtual Assistant or Virtual Receptionist? Which Is Best?\" \/>\n<meta property=\"og:description\" content=\"Not sure whether Virtual Assistant or Virtual Receptionist is right for you? Find out pros and cons of each and which is best for your business\" \/>\n<meta property=\"og:url\" content=\"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/\" \/>\n<meta property=\"og:site_name\" content=\"Posh Virtual Receptionists UK\" \/>\n<meta property=\"article:published_time\" content=\"2024-09-19T11:51:47+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-04T17:55:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/posh.com\/en-uk\/wp-content\/uploads\/sites\/2\/2024\/09\/Virtual-Assistant.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"612\" \/>\n\t<meta property=\"og:image:height\" content=\"408\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Posh\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Posh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/\"},\"author\":{\"name\":\"Posh\",\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/#\\\/schema\\\/person\\\/7513de2dbfc327cb0b7400bf3562fc96\"},\"headline\":\"What\u2019s a Virtual Assistant and How Does It Compare to a Virtual Receptionist?\",\"datePublished\":\"2024-09-19T11:51:47+00:00\",\"dateModified\":\"2025-12-04T17:55:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/\"},\"wordCount\":1012,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2024\\\/09\\\/Virtual-Assistant.jpg\",\"articleSection\":[\"Virtual Receptionist\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/\",\"url\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/\",\"name\":\"Virtual Assistant or Virtual Receptionist? Which Is Best?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2024\\\/09\\\/Virtual-Assistant.jpg\",\"datePublished\":\"2024-09-19T11:51:47+00:00\",\"dateModified\":\"2025-12-04T17:55:56+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/#\\\/schema\\\/person\\\/7513de2dbfc327cb0b7400bf3562fc96\"},\"description\":\"Not sure whether Virtual Assistant or Virtual Receptionist is right for you? Find out pros and cons of each and which is best for your business\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/#primaryimage\",\"url\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2024\\\/09\\\/Virtual-Assistant.jpg\",\"contentUrl\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2024\\\/09\\\/Virtual-Assistant.jpg\",\"width\":612,\"height\":408,\"caption\":\"Virtual Assistant\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/blog\\\/what-is-a-virtual-assistant\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"What\u2019s a Virtual Assistant and How Does It Compare to a Virtual Receptionist?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/#website\",\"url\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/\",\"name\":\"Posh Virtual Receptionists UK\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/posh.com\\\/en-uk\\\/#\\\/schema\\\/person\\\/7513de2dbfc327cb0b7400bf3562fc96\",\"name\":\"Posh\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/aa3134d384402061e561536cfc1f1120450b29e9872d5d8a96fdb3db4644767b?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/aa3134d384402061e561536cfc1f1120450b29e9872d5d8a96fdb3db4644767b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/aa3134d384402061e561536cfc1f1120450b29e9872d5d8a96fdb3db4644767b?s=96&d=mm&r=g\",\"caption\":\"Posh\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Virtual Assistant or Virtual Receptionist? Which Is Best?","description":"Not sure whether Virtual Assistant or Virtual Receptionist is right for you? Find out pros and cons of each and which is best for your business","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/","og_locale":"en_US","og_type":"article","og_title":"Virtual Assistant or Virtual Receptionist? Which Is Best?","og_description":"Not sure whether Virtual Assistant or Virtual Receptionist is right for you? Find out pros and cons of each and which is best for your business","og_url":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/","og_site_name":"Posh Virtual Receptionists UK","article_published_time":"2024-09-19T11:51:47+00:00","article_modified_time":"2025-12-04T17:55:56+00:00","og_image":[{"width":612,"height":408,"url":"https:\/\/posh.com\/en-uk\/wp-content\/uploads\/sites\/2\/2024\/09\/Virtual-Assistant.jpg","type":"image\/jpeg"}],"author":"Posh","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Posh","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/#article","isPartOf":{"@id":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/"},"author":{"name":"Posh","@id":"https:\/\/posh.com\/en-uk\/#\/schema\/person\/7513de2dbfc327cb0b7400bf3562fc96"},"headline":"What\u2019s a Virtual Assistant and How Does It Compare to a Virtual Receptionist?","datePublished":"2024-09-19T11:51:47+00:00","dateModified":"2025-12-04T17:55:56+00:00","mainEntityOfPage":{"@id":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/"},"wordCount":1012,"commentCount":0,"image":{"@id":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/#primaryimage"},"thumbnailUrl":"https:\/\/posh.com\/en-uk\/wp-content\/uploads\/sites\/2\/2024\/09\/Virtual-Assistant.jpg","articleSection":["Virtual Receptionist"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/","url":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/","name":"Virtual Assistant or Virtual Receptionist? Which Is Best?","isPartOf":{"@id":"https:\/\/posh.com\/en-uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/#primaryimage"},"image":{"@id":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/#primaryimage"},"thumbnailUrl":"https:\/\/posh.com\/en-uk\/wp-content\/uploads\/sites\/2\/2024\/09\/Virtual-Assistant.jpg","datePublished":"2024-09-19T11:51:47+00:00","dateModified":"2025-12-04T17:55:56+00:00","author":{"@id":"https:\/\/posh.com\/en-uk\/#\/schema\/person\/7513de2dbfc327cb0b7400bf3562fc96"},"description":"Not sure whether Virtual Assistant or Virtual Receptionist is right for you? Find out pros and cons of each and which is best for your business","breadcrumb":{"@id":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/#primaryimage","url":"https:\/\/posh.com\/en-uk\/wp-content\/uploads\/sites\/2\/2024\/09\/Virtual-Assistant.jpg","contentUrl":"https:\/\/posh.com\/en-uk\/wp-content\/uploads\/sites\/2\/2024\/09\/Virtual-Assistant.jpg","width":612,"height":408,"caption":"Virtual Assistant"},{"@type":"BreadcrumbList","@id":"https:\/\/posh.com\/en-uk\/blog\/what-is-a-virtual-assistant\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/posh.com\/en-uk\/"},{"@type":"ListItem","position":2,"name":"What\u2019s a Virtual Assistant and How Does It Compare to a Virtual Receptionist?"}]},{"@type":"WebSite","@id":"https:\/\/posh.com\/en-uk\/#website","url":"https:\/\/posh.com\/en-uk\/","name":"Posh Virtual Receptionists UK","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/posh.com\/en-uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/posh.com\/en-uk\/#\/schema\/person\/7513de2dbfc327cb0b7400bf3562fc96","name":"Posh","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/aa3134d384402061e561536cfc1f1120450b29e9872d5d8a96fdb3db4644767b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/aa3134d384402061e561536cfc1f1120450b29e9872d5d8a96fdb3db4644767b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/aa3134d384402061e561536cfc1f1120450b29e9872d5d8a96fdb3db4644767b?s=96&d=mm&r=g","caption":"Posh"}}]}},"_links":{"self":[{"href":"https:\/\/posh.com\/en-uk\/wp-json\/wp\/v2\/posts\/5192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/posh.com\/en-uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/posh.com\/en-uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/posh.com\/en-uk\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/posh.com\/en-uk\/wp-json\/wp\/v2\/comments?post=5192"}],"version-history":[{"count":0,"href":"https:\/\/posh.com\/en-uk\/wp-json\/wp\/v2\/posts\/5192\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/posh.com\/en-uk\/wp-json\/wp\/v2\/media\/5193"}],"wp:attachment":[{"href":"https:\/\/posh.com\/en-uk\/wp-json\/wp\/v2\/media?parent=5192"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/posh.com\/en-uk\/wp-json\/wp\/v2\/categories?post=5192"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/posh.com\/en-uk\/wp-json\/wp\/v2\/tags?post=5192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}