A Professional Answering Service for Software Firms

No matter what type of software firm you work at, your receptionist’s ability to understand your client’s needs is essential. Please your customers with a virtual receptionist that understands the various services you offer. At Posh, our virtual receptionists are knowledgeable about the software industry and can communicate your service offerings to your varied clientele. Through personalized answering, streamlined call handling, and technologically advanced options, your software firm can increase its productivity and client satisfaction.

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We understand that you can’t always be available to your customers. That is why Posh offers an answering service for software firms. We take care of your clients even when it falls outside of your normal business hours. This dedication to your customers can be seen through increased client satisfaction, a boost in business, and a higher profit margin. At Posh, we become an extension of your business, so we make sure to have complete knowledge of the services you offer and the clients you serve. This understanding allows us to provide your clients with the highest level of service and help you develop a long-lasting relationship. Plus, we can ensure that qualified leads are captured into your existing CRM—ensuring streamlined and accurate service is completed. With the Posh app, you can even answer calls and look at messages when it is convenient for you. So, when you are installing new software for a client, programming a new tool, or performing maintenance, you can remain undisturbed and focus on the task at hand.

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Features

Posh answering service help software firms stay organized by capturing new leads, enhancing client retention, and increasing productivity with these all-inclusive features.

Customized Call Handling

Keep your Business Number

Capture Qualified Leads

Seamless Communication

On-the-go App

Call Summary Sent to Your Email

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Call the shots with the Posh App

Want to manage all your reception and front desk needs from the palm of your hand? That’s what we can do for your software firm with the Posh mobile app.

  • Update your availability to take calls with the tap of a button.
  • Get message notifications, view call details, and create contacts.
  • Keep your personal number private with secure calling and texting.
  • Request an assist from our team and we’ll follow up with your contacts.
Learn more about the posh app

Integrations

Posh Virtual Receptionist for software professionals can seamlessly integrate with the tools your firm is already using.

See all integration capabilities

Reviews of Posh Answering Service for Software Firm

We never get tired of that 5-star feeling. Our entire team gets excited when we receive reviews of our software firm receptionist service like these:

“At least a couple times a week, my clients tell me how wonderful my receptionist is! I always smile, and tell them I’m so happy they are thrilled with “my” customer service. Moving our phones over to Posh is one of the best decisions I’ve made. Their services are economical, and their professionalism leaves nothing to be desired. Every call is answered by someone trained to answer your phone in whatever manner you wish, and they always sound so friendly and cheerful on the phone. Their app and web portal makes everything simple to use too. I only have good things to say about them, and you won’t be sorry if you go with them!”

Josh Hatch

ITs Managed

FAQs

Here are some of the most common questions software firms ask about our answering service for software firms.

What hours are your virtual receptionists available to answer?

Our receptionists are available to answer your calls 24/7/365. That means we are ready to jump in whenever you like. Want on-demand call coverage periodically throughout the day? You got it. Looking for a backup solution for when you can’t get to a call within the first couple rings? No problem. Interested in an after-hours virtual receptionist service to make sure you never miss an opportunity? We have you covered. Here at Posh, we are all about empowering your software business with customized, flexible call handling options.

When are you available to take calls?

24/7/365 (366 if you read this during a leap year). Our virtual receptionist service for softwares is always standing by, ready to assist your clients and help you land your next big case.

How will I get my messages?

Promptly. And via the app. Or in a text. Or through email. Our answering service can accommodate whatever works best for you. Message delivery is just one of the many customization options Posh offers.

How much does it cost?

Posh Virtual Receptionist service for lawyers is often half the cost of our competitors. We have plans starting as low as $54/month. Each plan includes all features with no hidden fees. See all our pricing details here.

Do I have to sign a contract?

Nope. We earn your business every month with a flexible 30-day agreement. Beware of any answering service that requires a long-term contract.

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Virtual Receptionist service for software firms.
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