Virtual Receptionist
Service for Lawyers

“As my call volume increased, I needed help answering calls and taking messages. When a potential new client calls, their first impression of your business is based on the person answering the phone so I was careful when choosing who to hire. I decided to try Posh and have been very pleased with the results. I have found the virtual receptionist to be much more cost-effective than hiring a full-time secretary. I have also found that I have a higher conversion rate with first-time callers since Posh has been answering my phones compared to calls going to voicemail. In addition, my clients report a positive experience when they call. I also have found the Posh App to be very convenient. Posh has turned out to be the perfect solution for my office.”

“We use Posh receptionists at my small law firm. What this means for us: We do not have to hire, train and pay someone to answer the telephone. We don’t have to deal with staff turnover, onboarding, tardiness, absences, etc. There is no scrambling to cover the reception desk. We can get our messages anytime and anywhere. We aren’t tied to our location and can work remotely. Our calls are answered professionally. The receptionists are always courteous. What this means for me: Freedom to do my job without constant interruption. Thank you, Posh!”

“I have had a very good experience using Posh. I have a small office and I don’t have much room, so having a virtual receptionist has been great. It also helps a lot when we are short-handed and they can take overflow messages. So far, they have been very professional in answering the phone, screening calls and making transfers as requested. I highly recommend them!”

“Posh has been amazing. I’ve worked with a handful of other virtual receptionists over the years, but never quite found the right fit. From the first meeting with Posh, their team has been proactive, smart, approachable, and a joy to work with.”

“Freddy and Tristica were AMAZING. We had to onboard a firm of over 100 employees/attorneys and they were so helpful and patient through all the trials and tribulations. They have been wonderful to work with and have been tremendous in troubleshooting issues as they come up, even ones that don’t deal directly with their staff/systems but were more so on our side. They’re quick to respond and every person they’ve helped has said nothing but great things about them.”

“I have been using Posh Virtual Receptionists for a few months now. Their portal has some great features. I have appreciated their assistance in fielding calls from potential clients and scheduling them for appointments. I have also been able to delegate outbound calls to them to convey specific information to potential clients.”

“Posh has been excellent to work with, from start to finish. Very professional, thorough, well managed, smart, and reliable. Since January, they have been answering calls and doing client intake for Virginia’s Eviction Legal Helpline in English and Spanish, using the Helpline’s case management software to open cases. So far, using Posh has allowed us to provide invaluable legal services much more quickly to tenants who are facing imminent eviction. We’re very pleased with the results and look forward to adjusting things on our side to get even more value out of their services.”

“We tried another service, and they paled in comparison to Posh. Their pricing is fair, and they work very hard to make their clients happy and cater to their specific needs.”

“Very professional, polite and provide so many details about the callers. I am VERY happy with Posh! They have made my business life so much easier and much less stressful!”

“We started working with Posh Virtual Receptionists at our law firm in early 2021 to help navigate a rapidly changing virtual world. It was easy to see right away that their customer service is unmatched. Calls are always answered and handled in the best way, and even if our team can’t answer them at the moment, the virtual receptionists always take detailed notes. We here at The Tuke Firm are so thankful for Posh!”

“I love Posh service. Years ago our employment attorney advised me to outsource the phone intake service, and this is working out great for us. The phone messages are accurate, and saves a lot of our time on the phone screening clients.”