Home and Hospice Virtual Receptionists as Unique as Your Industry
At Posh, we understand—home health care and hospice work can be time-sensitive and delicate work. That’s why our answering service acts as a 24/7 support system for you, helping give individuals with terminal illnesses, chronic conditions, or those facing the end of life the most comfortable and specialized care they need. We’re committed to providing empathetic and professional support at any hour, so whether it’s 2 AM or 2 PM, you can count on us to answer any patient question.
Our service is designed to be flexible and reliable, ready to adapt to any situation to help caregivers deliver the best pain management, emotional support, and assistance with daily activities. With strict adherence to HIPAA guidelines, we prioritize patient privacy and security for patients, families, and healthcare staff.
While our agents are our main focus, we also offer all the advanced features and technology you need to succeed. From seamless CRM integration for fast and easy data management to the Posh app for quick access to messages, schedule updates, and task management on the go, we’ve got you covered. Our flexible message delivery options and intuitive on-call scheduling are made with your unique needs in mind, so you stay connected 24/7.
By partnering with Posh, you can build better relationships with your clients and staff, simplify communication, and keep your operations compliant. This way, you can focus on what truly matters: providing the best possible care for your patients.
Features
Posh’s home health answering service offers all-inclusive features that allow your staff to capture new leads, boost client retention, and increase productivity.
The Posh App Puts You in Control
Want to manage all your reception and front desk needs from the palm of your hand? We can do that for your home and hospice staff with the Posh mobile app.
- Update your availability to take calls with the tap of a button.
- Get message notifications, view call details, and create contacts.
- Keep your personal number private with secure calling and texting.
- Request an assist from our team and we’ll follow up with your contacts.
Integrations
The Posh answering service home health care center can seamlessly integrate with the tools your company is already using.
Home Health Care Answering Service Reviews
We never get tired of that 5-star feeling. Our entire team gets excited when we receive reviews of our home health answering service for providers like these:
“So far so good! We own a domiciliary care agency. We love they way we are notified about a customer/ carer call through the Posh App. It’s great not to be woken up in the early hours by queries that could wait until office hours. Posh allow us to concentrate on proper emergencies out of hours. I recommended the service to my husband who now use them for his chauffeur business.”
Claire
“They really sound like they work for your company. Their receptionists are all native English speakers and they do a really good job of following your prompts in a common sense manner. Customer service was very responsive as well.”
Judson E Crump
FAQs
Here are some of the most common questions organizations ask about our home and hospice virtual receptionists.