A Professional Answering Service for Salon & Spa

In the personal care industry, salons and spas are where customers go to relax, unwind, and rejuvenate. A customer-centric live answering service is required to ensure that individuals get the treatment they require and inspire customer loyalty. Through personalised answering, appointment scheduling, customised intake, and after-hours answering, Posh provides you with the peace of mind that your customers are in good hands. Discover how we can help your business thrive.

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Stand out from the crowd with Posh’s Salon answering service for your business. Our team of virtual receptionists works around the clock to ensure your customers are taken care of in a timely and professional manner. This personalised and gentle approach to call handling will set the tone for your customer’s salon/spa experience. Ease them into relaxation by eliminating frustrating double bookings, mis-scheduled appointments, and improper communication that can come with automated call answering. The Posh team works with you to create a call-answering script that accurately reflects your business’s values and goals while collecting the necessary information to book an appointment. Plus, our salon virtual receptionist is available 24/7, so while you are busy with a client, you can focus your time and attention on them—boosting customer satisfaction and loyalty. Get more done, make a great impression, and discover how easy life can be by partnering with Posh for your Salon and Spa answering service.

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Features

Posh’s Salon and Spa answering service offers an array of features that ensure your salon/spa stays booked, provide superior customer service, and mitigate careless errors.

Live Call Answering

Appointment Scheduling

Integration with Your CRM

Customised Intake

On-the-go App

Set Your Availability

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Call the shots with the Posh App

Want to manage all your reception and front desk needs from the palm of your hand? That’s what we can do for your salon & spa with the Posh mobile app.

  • Update your availability to take calls with the tap of a button.
  • Get message notifications, view call details, and create contacts.
  • Keep your personal number private with secure calling and texting.
  • Request an assist from our team and we’ll follow up with your contacts.
Learn more about the posh app

Integrations

Posh Virtual Receptionist for salons & spas can seamlessly integrate with the tools your business is already using.

See all integration capabilities

FAQs

Here are some of the most common questions businesses ask about our salon answering service.

Where are your receptionists located?

Our talented team of receptionists work at our UK headquarters.

When is Posh available to answer phone calls?

Missed calls are missed opportunities, so we are at the ready to quickly answer the phone whenever you want. Receptionists are available on a 24/7 basis.

How will I receive my messages?

The Posh app will notify you whenever you have a new message. All message details are available in the app. If you prefer, we can also deliver your messages via text or email.

How much does this service cost?

We charge by the minute. You can review our virtual receptionist pricing here.

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Find out for yourself what makes Posh the best
Virtual Receptionist service for salons & spas.
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