A Professional Answering Service for Salons & Spas

In the personal care industry, salons and spas are where customers go to relax, unwind, and rejuvenate. A customer-centric live answering service is required to ensure that individuals get the treatment they require and inspire customer loyalty. Through personalized answering, appointment scheduling, customized intake, and after-hours answering, Posh provides you with the peace of mind that your customers are in good hands. Discover how we can help your business thrive.

salon answering service

Stand out from the crowd with Posh’s Salon answering service for your business. Our team of virtual receptionists works around the clock to ensure your customers are taken care of in a timely and professional manner. This personalized and gentle approach to call handling will set the tone for your customer’s salon/spa experience. Ease them into relaxation by eliminating frustrating double bookings, mis-scheduled appointments, and improper communication that can come with automated call answering. The Posh team works with you to create a call-answering script that accurately reflects your business’s values and goals while collecting the necessary information to book an appointment. Plus, our salon virtual receptionist is available 24/7, so while you are busy with a client, you can focus your time and attention on them—boosting customer satisfaction and loyalty. Get more done, make a great impression, and discover how easy life can be by partnering with Posh for your Salon and Spa answering service.

Easy app to schedule calls


Posh’s Salon and Spa answering service offers an array of features that ensure your salon/spa stays booked, provide superior customer service, and mitigate careless errors.

Live Call Answering

Appointment Scheduling

Integration with Your CRM

Customized Intake

On-the-go App

Set Your Availability

Posh virtual receptionist app for call handling

Call the shots with the Posh App

Want to manage all your reception and front desk needs from the palm of your hand? That’s what we can do for your salon & spa with the Posh mobile app.

  • Update your availability to take calls with the tap of a button.
  • Get message notifications, view call details, and create contacts.
  • Keep your personal number private with secure calling and texting.
  • Request an assist from our team and we’ll follow up with your contacts.
Learn more about the posh app


Posh Virtual Receptionist for salons & spas can seamlessly integrate with the tools your business is already using.

See all integration capabilities

Reviews of Posh Salon & Spa Answering Service

We never get tired of that 5-star feeling. Our entire team gets excited when we receive reviews of our salon & spa receptionist service like these:

“Posh was the perfect answer for our ever on the go company. Super easy to set up, each employee has their own app, phone calls directed to where WE want them to go. The Posh receptionists are ALWAYS friendly, efficient, and helpful. Super happy with our decision to use Posh”

Mary Jaffrey


Here are some of the most common questions businesses ask about our salon answering service.

Do you offer bilingual services?

We do! We guarantee English and Spanish call answering at no additional charge Monday through Friday between 9am and 6pm Eastern. Outside of these hours, if we have bilingual virtual receptionists available, they will of course assist your callers in Spanish.

When are you available to take calls?

24/7/365 (366 if you read this during a leap year). Our virtual receptionist service for salons & spas is always standing by, ready to assist your clients and help you increase satisfaction.

Can Posh make outbound calls for me?

We sure can. You can request an ‘Assist’ from our free virtual receptionist app (Available for iPhone and Android) as well as through our online portal. We can do things like follow up with your contacts to gather additional information or reach out to clients to confirm their appointments. Simply provide us with the details for the call(s) you need us to make. We’ll handle the rest and provide a recap once the task is complete.

How much does it cost?

Posh Virtual Receptionist service for salons & spas is often half the cost of our competitors. We have plans starting as low as $54/month. Each plan includes all features with no hidden fees. See all our pricing details here.

Do I have to sign a contract?

Nope. We earn your business every month with a flexible 30-day agreement. Beware of any salon/spa answering service that requires a long-term contract.

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Virtual Receptionist service for salons & spas.
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