Get Complete Control of Your Business Phone with bOnline + Posh

When you run a small business, your phone is your lifeline to new customers or clients. So, why take chances with it or settle for a subpar phone system? Rather than sending callers to voicemail, subjecting them to poor experiences or scrambling to answer their every call yourself, set your business up for success with a flexible phone system and professional answering service.

This setup is easier and more cost-effective to achieve than ever before thanks to our new partnership with bOnline. Here’s how it works:

bOnline: Award-Winning VoIP Digital Phone System

bOnline is a popular and highly-regarded Voice over Internet Protocol (VoIP) system for small and growing businesses in the United Kingdom. Even if you aren’t familiar with the term “VoIP,” there’s a good chance you’ve used it. It’s the same technology behind calls in applications such as Microsoft Teams, Skype, and Google Voice.

Essentially, VoIP enables you to make and receive calls using an internet connection rather than through a traditional telephony network, which relies on telephone lines, copper loops, cables, satellites or cellular connections. When you use VoIP, you avoid some of the costs and downsides associated with accessing and using that infrastructure—things like expensive plans, long contracts, limited capabilities, outages and high overage charges.

Businesses in the UK love bOnline’s VoIP system for not only offering a low-cost alternative to the above, but also its extensive suite of features:

• Local number availability
• Automated professional greetings
• Call hold & resume with optional hold music or sales messages
• Voicemail
• Call queues
• Call waiting
• Time of day routing
• Do not disturb mode
• Integration with existing contact databases & customer relationship management (CRM) platforms

These features help businesses sound more professional over the phone while staying on top of calls and managing availability on the fly.

bOnline prices range between £7pm and £54pm, with plans varying by outbound call minutes, available VoIP features and data caps. Businesses can save by bundling services and signing up for longer-term plans up front.

Learn more about bOnline and try it for free at bonline.com.

Posh: Professional Business Virtual Receptionists On Demand

Posh is a UK answering service dedicated to saving businesses time and delivering outstanding experiences for their callers. Our Virtual Receptionists take care of your calls when you’re busy or unavailable (or whenever you like), and are expertly trained to represent you in conversations with new and existing customers or clients, generating loyalty and repeat business.

Whether you’re a solo business or a small office, we serve as an extension of your team over the phone. We work with organisations and individuals of all kinds, including lawyers, accountants, estate agents and small businesses across the UK.

Here are a few our key features:

• 24/7 live call answering
• Lead capturing & intake
• Custom after-hours call routing
• In-app calling & texting
• Outbound calling on your behalf
• Custom account setup
• Integration with your CRM
• Private number protection and security

How to Use bOnline & Posh Together

You may have noticed that Posh offers a few of the same capabilities as bOnline, such as call routing and forwarding, as well as CRM integration. However, our services are distinct and complementary.

• bOnline serves as the foundation of your phone system. It’s how your business is able to receive, place and manage calls, but—unless you use a service like Posh—you still need to answer and make those calls yourself.
• Posh handles calls for you. We can answer 24/7, after hours, when you’re busy or whenever you need us. We don’t host your business number or make sure your telephone service is connected.

In other words, bOnline hooks you up with a phone system, and Posh equips you with professional agents who can use that system to answer on your behalf.

Used together, these services provide unparalleled flexibility, control and savings for practically any small business. Here are just a few of the things you can do by combining bOnline and Posh:

1. Present a professional image with a high-quality phone system and trained receptionists who answer when you’re unable to.
2. Ensure a personalised, consistent experience for callers through customised answering, voicemail, hold music, efficient transfers and more.
3. Capture more leads and take action on opportunities quickly with 24/7 answering, instant notifications and CRM integrations.
4. Keep your business nimble by changing your status, availability, call handling instructions, caller ID and other details anywhere, any time.

Our Exclusive Deal: 20% Off for bOnline Customers

Best of all, bOnline customers can save 20% off their first 3 months of Posh service.

That’s on top of our already-low-cost plans, which are often half the price of our competitors. Just mention bOnline when you talk to our sales team and we’ll get you set up.

Not a bOnline customer? Get started today!