How We Work
Posh Live Virtual
Receptionist Services
Working with Posh is easy. Just set your status and let us handle the rest. Stuck in a meeting? Out for the day? Feel like taking a few calls? You decide how and when we step in. We’re always there when you need us and at the ready when you don’t.
What Posh Offers
Knowledgeable
Posh Receptionist
Tell us about your business and the services you provide, and we’ll take it from there. With this firsthand knowledge in our pocket, your callers will never know we aren’t sitting right there in your firm.
100% Live Answering
Friendly, professional, and engaging, Posh Virtual Receptionists are expertly trained to make the first impression — and each one after — one to remember. Your calls can be answered 24/7/365 through live answering service anytime you need us.
Keep Your Business Number
Simply forward your lines and we’ll take it from there. During the day or after hours, our virtual receptionist service always has you covered.
Customised Call Handling
Need us to screen calls? Forward an important caller? Your wish is our command. We can stay in close contact via the Posh mobile app and portal.
Switchboard Solutions
First impressions matter, Posh provides a customised Switchboard Solution with meaningful and measurable results. Delivered with flair and elegance.
Outbound Calling
Capture more leads and save time so you can run your business right. With experienced representatives qualifying leads, converting inquiries, and updating case management systems, we ensure every potential client feels valued.
Posh Answering Service FAQs
What does Posh do?
We provide live virtual receptionist services for businesses like yours. Since you aren’t able to be in two places at once, our team is standing by to handle your phone calls whenever you like. We’ll transfer the callers you want to speak with, schedule appointments, capture lead details, take messages, and more, all while providing great impressions of your company.
How does it work?
Whenever you want your phone calls handled by a professional receptionist, simply forward your line to the number we provide for your account. Use the app to tell us when you’re available for transfers. You can view all your messages in the app, but we can also text or email them to you. We can even integrate with your scheduling software or CRM to make your life easier, because that’s really what our call answering service is all about. Well, that and helping you grow your business.
Where is Posh located?
Right here in the United Kingdom. We have a team of skilled, friendly receptionists who work from our Reading headquarters. Outsourcing calls is not something we do, so you can be sure that each person who dials your business is getting the authentic Posh treatment.
Are you a 24/7 virtual receptionist service?
Yes, we are open and available to answer calls on your behalf 24 hours a day, 7 days a week, 365 days a year. That includes nights, weekends, and even bank holidays. We know it’s important for your company to be there for clients whenever they call. That is why we offer true 24-hour live answering service.
What is your pricing?
Our plans often cost half the price of other virtual receptionist service providers. We offer month-to-month packages starting from £49. Each plan comes with all our great features, so you don’t have to worry about getting nickel and dimed. You can view all our pricing plans here.
Virtual Receptionist Pricing Plans
SUITED TO YOUR NEEDS
Though often half the price of our competitors, Posh plans never compromise on professionalism. With 24/7 live answering and access to our mobile app and portal, you can always stay up to date even when you’re on the go.
Chïc
included
and £1.40/minute
Vogue
included
and £1.36/additional minute
Elegant
included
and £1.28/additional minute
Luxurious
included
and £1.28/additional minute
Prestigious
included
and £1.28/additional minute
ChïcLavish
included
and £1.28/additional minute
Exclusive
included
and £1.28/additional minute
*Effective 1/1/25
You can't be in two places at once.
Included in all Posh Virtual Receptionist plans at no additional cost:
- 24/7 Availability
- Call Handling
- Message Management
- Integrations
- Full Customisation
- Unlimited Users
24/7 Availability
A Posh receptionist is available to answer calls for your business whenever you like, including after-hours and on-demand.
24/7 Availability
A Posh receptionist is available to answer calls for your business whenever you like, including after-hours and on-demand.
Voicemail
Each Posh account offers voicemail for your business that includes transcription capabilities.
Because you have
better things to do.
Posh Virtual Receptionists take care of your calls, capturing leads and delivering extraordinary experiences over the phone.
Get started with professional answering – at half the cost of the other guys.
Posh offers businesses like yours affordable live virtual receptionist services without compromising on quality or features. The secret? Our first-party technology platform. Plans start at just £49 per month.
“I have used several virtual receptionists over the last 15 years and Posh stands out for us as the best by far. The app is also convenient and easy to use. Keep up the great work, Posh team. Here is another satisfied customer.”
-Philip Martin, Privacy Law
Who We Serve
Legal
Lawyers and other legal professionals of all kinds use Posh to answer incoming calls, perform customised intake and capture opportunities while they’re at court or unavailable.
Finance
Accountants, advisors and other financial professionals use Posh to filter out unqualified calls, schedule appointments and take care of callers – while they take care of clients.
Property
Estate agents and property management professionals use Posh to stay focused, impress customers and close more deals.
Start Your Free Trial
Posh: Live Virtual
Receptionists
Answering Services Designed
for Your Business
Never miss an opportunity.
Posh handles your calls however you like – whenever you need – with 24/7 answering, screening, transferring, scheduling, outbound calling and more.
Delight your callers.
Our UK-based receptionists are expertly trained to represent you with new and existing customers or clients, generating loyalty and repeat business.
Take advantage of industry-leading tech.
From our powerful mobile app to our innovative agent support system, Posh’s proprietary technology keeps you nimble, secure and ahead of the curve.
Get up and running quickly.
When you sign up for Posh, your service will begin in 48 hours or less. From there, you can expect us to answer every call in seconds, while giving you full control and visibility.
These are only a few of our capabilities:
- ✓ 24/7 Live Call Answering
- ✓ Outsourced Switchboard Solution
- ✓ Intake & Lead Capturing
- ✓ Custom After-Hours Call Routing
- ✓ Automated Forwarding
- ✓ In-App Calling & Texting
- ✓ Voicemail Transcription
- ✓ Outbound Calling on Your Behalf
- ✓ Custom Account Setup
- ✓ CRM Integrations
- ✓ Private Number Protection and Security
- ✓ Choose Your Caller ID
Who We Serve
We’re in the business of helping your law firm succeed. Whatever your area of expertise — whether you’re a lawyer opening a solo practice, a small group of attorneys, or a large firm looking to streamline communications — Posh answering service for law firms can help take your company to the next level.
OUR LAW FIRM ANSWERING SERVICES SPECIALTIES
- Personal Injury
- Family Law
- Criminal Law
- Personal Injury
- Family Law
- Criminal Law
- Personal Injury
- Family Law
- Criminal Law
- Personal Injury
- Family Law
- Criminal Law
It Enables You to Manage Your Time Better
Answering phone calls, dealing with customer inquiries, and scheduling appointments are some of the tasks a business has to fulfill on a daily basis. However, an attorney may need more bandwidth to tackle these tasks while accomplishing office duties. Attending to client phone calls and scheduling appointments while accomplishing company goals is also cumbersome. By getting virtual receptionist services, you can shift these responsibilities elsewhere, focusing on bigger tasks rather than handling tasks that keep you from being
Get More Details
About Posh
Complete the form to
receive additional
information about our
answering services for
legal professionals.
Contact Posh
Request Info
If you have questions, we have the
answers (and we’re happy to share).
Here are some of the popular platforms Posh integrates with.
Posh has developed a relationship with
Zapier so that we can provide
integrations with over 3,000 apps. We’ve
got you covered.
Posh receptionists can use Calendly
software to schedule appointments and
meetings on your calendar.
No more phone tag or emails back and forth.
We will schedule appointments for you with
Acuity based on your available time slots.
One of the most widely used digital
calendars, Google Calendar is a simple,
familiar integration for the Posh team.
Keep your calendar centralized, up-to-date,
and full of client appointments with
Setmore and Posh.
We’ll help you manage all your leads and
client details in one place with Rocket
Matter’s legal case management platform.
Whether you use Clio Grow or Clio Manage,
we’ll seamlessly integrate so you can
manage your law firm efficiently.
A favourite CRM for many of our clients,
we offer an integration solution that
makes it easy to run your business with
Posh and Zoho.
Posh will schedule your appointments for
you. Your calendar stays full,
and you stay productive.
Perhaps the most well-known CRM in the
game, Posh provides integration options for
Salesforce that will be an ideal fit for you.
Our simple integrations with leading software streamlines your processes and helps you...
Earn more
clients and sales
Improve customer
experiences
Make data-driven
decisions
Maximize your
productivity
Reduce overhead
costs
Seamless integration with Posh opens a world of possibilities to...
- Input leads straight into your CRM
- Communicate with your contacts
- Manage messages and campaigns
- Schedule appointments on your calendar
- Open customer support tickets
You can't be in two places at once.
Included in all Posh Virtual Receptionist plans at no additional cost:
Explore the Posh Virtual Receptionist App
Schedule Your Status
Adjust when you’re available to take calls, choose who can call you, choose what phone number you can be reached at, the duration of the status as well as include special call handling instructions.
✕
Transferring
Set your status on the fly with the tap of a button to choose if you are ‘Accepting Transfers’ or ‘Not Accepting Transfers’ and your Posh virtual receptionist will handle calls accordingly.
✕
Private Calling
Keep your personal number private by making calls using your business phone number or a Posh number. Change the Caller ID to any number registered to your account.
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Secure Texting
Privacy extends to the Posh app texting feature as well. View messages, respond to questions, and send out new text messages from any phone number in your account.
✕
Notifications & Messages
Immediately receive a notification each time we have taken a message for you. Caller info, messages, call details, voicemails, and voicemail transcriptions are at your fingertips 24/7/365.
✕
Contacts
Quickly create contacts for leads and clients. Pull contact details from Posh message such as their name, email, phone number, title, and company.
✕
Assist
Request assistance from Posh by sending a message directly to our team. We can do things for you like update information on your account or call your contacts to obtain details you need.
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