24/7 Virtual Receptionist Service for Behavioural Health Professionals

No matter what type of behavioural health professional you are, or what type of firm you work in, a Posh Virtual Receptionist can help. The behavioural health field requires an understanding of how to deal with delicate and ocassionally dangerous situations. Not all answering services are willing or able to provide assistance in the field, but at Posh we go above and beyond. Through personalised answering, call screening and transferring, and appointment scheduling, you can rest assured that your patients are treated with the care that’s required in this field of medicine.

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As a behavioural health professional, you can be pulled in many different directions at once—eliminate distractions and take the time to treat the patients in front of you with help from Posh. Our team of virtual receptionists screen calls and only transfer the important ones to your phone, ensuring that you stay present with your in-person appointments and clients. Plus, with our 24/7 answering service, you can rest assured that your patients are taken care of while you are asleep or away from the office. Don’t operate on a low battery, allow the Posh team to take on some of the administrative tasks that burden you. When you work with us, we become an extension of your business—scheduling appointments, managing prescription reminders, redirecting calls to crisis lines, providing customised intake, and more. And with the Posh app, you can even answer calls and look at messages when it is convenient for you. So, take a breath, and let Posh take care of the details.

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Features

Posh’s 24/7 answering service helps behavioural health professionals schedule appointments, capture client information, streamline communication, and increase productivity with these key features.

Appointment Scheduling

Keep your Personal Number Secure and Private

Prompt Message Delivery

Customised Call Handling

24/7 Live Answering

Call Summary Sent to Your Email

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Call the shots with the Posh App

Want to manage all your reception and front desk needs from the palm of your hand? That’s what we can do for your behavioural health firm with the Posh mobile app.

  • Update your availability to take calls with the tap of a button.
  • Get message notifications, view call details, and create contacts.
  • Keep your personal number private with secure calling and texting.
  • Request an assist from our team and we’ll follow up with your contacts.
Learn more about the posh app

Integrations

Posh’s Virtual Receptionist for behavioural health professionals can seamlessly integrate with the tools your firm is already using.

See all integration capabilities

FAQs

Here are some of the most common questions behavioural health professionals ask about our 24/7 virtual receptionists.

Where are your receptionists located?

Our talented team of receptionists work at our UK headquarters.

When is Posh available to answer phone calls?

Missed calls are missed opportunities, so we are at the ready to quickly answer the phone whenever you want. Receptionists are available on a 24/7 basis.

How will I receive my messages?

The Posh app will notify you whenever you have a new message. All message details are available in the app. If you prefer, we can also deliver your messages via text or email.

How much does this service cost?

We charge by the minute. You can review our virtual receptionist pricing here.

Read More FAQS

Find out for yourself what makes Posh the best
Virtual Receptionist service for behavioural health professionals.
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