A Professional Answering Service for Software Firms

No matter what type of software firm you work at, your receptionist’s ability to understand your client’s needs is essential. Please your customers with a virtual receptionist that understands the various services you offer. At Posh, our professional remote receptionists are knowledgeable about the software industry and can communicate your service offerings to your varied clientele. Through personalized answering, streamlined call handling, and technologically advanced options, your software firm can increase its productivity and client satisfaction.

We understand that you can’t always be available to your customers. That is why Posh offers a 24-hour live answering service for software firms. We take care of your clients even when it falls outside of your normal business hours. This dedication to your customers can be seen through increased client satisfaction, a boost in business, and a higher profit margin. At Posh, we become an extension of your business, so we make sure to have complete knowledge of the services you offer and the clients you serve. This understanding allows us to provide your clients with the highest level of service and help you develop a long-lasting relationship. Plus, we can ensure that qualified leads are captured into your existing CRM—ensuring streamlined and accurate service is completed. With the Posh app, you can even answer calls and look at messages when it is convenient for you. So, when you are installing new software for a client, programming a new tool, or performing maintenance, you can remain undisturbed and focus on the task at hand.

Easy app to schedule calls

Features

Posh business phone answering services help software firms stay organized by capturing new leads, enhancing client retention, and increasing your productivity with these all-inclusive features.

Customized Call Handling

Keep your Business Number

Capture Qualified Leads

Seamless Communication

On-the-go App

Call Summary Sent to Your Email

Posh virtual receptionist app for call handling

Call the shots with the Posh App

Want to manage all your reception and front desk needs from the palm of your hand? That’s what we can do for your software firm with the Posh mobile app.

  • Update your availability to take calls with the tap of a button.
  • Get message notifications, view call details, and create contacts.
  • Keep your personal number private with secure calling and texting.
  • Request an assist from our team and we’ll follow up with your contacts.
Learn more about the posh app

Integrations

Posh Virtual Receptionist for software firms can seamlessly integrate with the tools your firm is already using.

  • Zapier Platform
  • Posh Integrate Clio
  • Posh Integrate Rocket Matter
  • Posh Integrate Calendly
  • Posh Integrate Acuity Scheduling
See all integration capabilities

Reviews of Posh Answering Service for Software Firm

We never get tired of that 5-star feeling. Our entire team gets excited when we receive reviews of our software firm receptionist service like these:

“At least a couple times a week, my clients tell me how wonderful my receptionist is! I always smile, and tell them I’m so happy they are thrilled with “my” customer service. Moving our phones over to Posh is one of the best decisions I’ve made. Their services are economical, and their professionalism leaves nothing to be desired. Every call is answered by someone trained to answer your phone in whatever manner you wish, and they always sound so friendly and cheerful on the phone. Their app and web portal makes everything simple to use too. I only have good things to say about them, and you won’t be sorry if you go with them!”

Josh Hatch

ITs Managed

FAQs

Here are some of the most common questions software firms ask about our answering service for software professionals.

What hours are your virtual receptionists available to answer?

Our receptionists are available to answer your calls 24/7/365. That means we are ready to jump in whenever you like. Want on-demand call coverage periodically throughout the day? You got it. Looking for a backup solution for when you can’t get to a call within the first couple rings? No problem. Interested in an after-hours virtual receptionist service to make sure you never miss an opportunity? We have you covered. Here at Posh, we are all about empowering your software business with customized, flexible call handling options.

Can you provide Caller ID information to me?

Of course! We provide Caller ID or ANI information for every call we receive.

Do you offer bilingual service?

We do! We guarantee English and Spanish call answering at no additional charge Monday through Friday between 9am and 6pm Eastern. Outside of these hours, if we have bilingual virtual receptionists available, they will of course assist your callers in Spanish.

How will I know how many minutes I am using?

Each monthly plan comes with a certain number of receptionist minutes. Your usage can be found on our online portal where we provide up-to-the-minute usage information. Our plans include all features with no hidden fees.See all our pricing details here.

Do I have to sign a contract?

Nope. We earn your business every month with a flexible 30-day agreement. Beware of any software firm answering service that requires a long-term contract.

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virtual receptionist service for software firms.
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