The Best Virtual Receptionist Service for Behavioral Health Professionals

No matter what type of behavioral health professional you are, or what type of office you work in, a Posh virtual receptionist can help. The behavioral health field requires an understanding of how to deal with delicate and ocassionally dangerous situations. Not all answering services are able/willing to provide assistance in the field, but at Posh we go above and beyond. Through personalized answering, call screening and transferring, and appointment scheduling, you can rest assured that your patients are treated with the care that’s required in this field of medicine.

As a behavioral health professional, you can be pulled in many different directions at once—eliminate distractions and take the time to treat the patients in front of you with help from Posh. Our team of virtual receptionists screen calls and only transfer the important ones to your phone, ensuring that you stay present with your in-person appointments and clients. Plus, with our 24-hour live answering service, you can rest assured that your patients are taken care of while you are asleep or away from the office. Don’t operate on a low battery, allow the Posh team to take on some of the administrative tasks that burden you. When you work with us, we become an extension of your business—scheduling appointments, managing prescription reminders, redirecting calls to crisis lines, providing customized intake, and more. And with the Posh app, you can even answer calls and look at messages when it is convenient for you. So, take a breath, and let Posh take care of the details.

Easy app to schedule calls

Features

Posh’s after-hours answering service helps behavioral health professionals schedule appointments, capture client information, streamline communication, and increase productivity with these key features.

Appointment Scheduling

Keep your Personal Number Secure and Private

Prompt Message Delivery

Customized Call Handling

24/7 Live Answering

Call Summary Sent to Your Email

Posh virtual receptionist app for call handling

Call the shots with the Posh App

Want to manage all your reception and front desk needs from the palm of your hand? That’s what we can do for your behavioral health office with the Posh mobile app.

  • Update your availability to take calls with the tap of a button.
  • Get message notifications, view call details, and create contacts.
  • Keep your personal number private with secure calling and texting.
  • Request an assist from our team and we’ll follow up with your contacts.
Learn more about the posh app

Integrations

Posh’s virtual receptionist for behavioral health professionals can seamlessly integrate with the tools your office is already using.

  • Posh Integrate Calendly
  • Posh Integrate Acuity Scheduling
  • Setmore Platform
  • Google Calendar Platform
See all integration capabilities

Reviews of Posh’s Behavioral Health Answering Service

We never get tired of that 5-star feeling. Our entire team gets excited when we receive reviews of our behavioral health receptionist service like these:

“Posh was the perfect answer for our ever on the go construction company. Super easy to set up, each employee has their own app, phone calls directed to where WE want them to go. The Posh receptionists are ALWAYS friendly, efficient, and helpful. Super happy with our decision to use Posh :)”

Mary Jaffrey

FAQs

Here are some of the most common questions behavioral health professionals ask about our after hours call answering service.

What hours are your virtual receptionists available to answer?

Our receptionists are available to answer your calls 24/7/365. We are available at any time to answer your client’s questions, direct them to the right resources, and provide assistance. With our assistance, we can ensure that you never miss an important call and that your patients are taken care of.

Is Posh HIPPA-compliant?

Absolutely! We take great care to protect patient data and keep healthcare providers compliant with privacy regulations. Everything about our service was designed with HIPAA in mind.

Do you offer bilingual services?

We do! We guarantee English and Spanish call answering at no additional charge Monday through Friday between 9am and 6pm Eastern. Outside of these hours, if we have bilingual virtual receptionists available, they will of course assist your callers in Spanish.

What will my messages look like and what information is provided?

We can customize the information our virtual receptionists gather from your callers. However, each message we send will include basic system-generated information for your Call Details and Message Status.

Do I have to sign a contract?

Nope. We earn your business every month with a flexible 30-day agreement. Beware of any medical answering service that requires a long-term contract.

Read More FAQS

Find out for yourself what makes Posh the best
virtual receptionist service for behavioral health professionals.
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