Our receptionists are available to answer your calls 24/7/365. We are available at any time to answer your client’s questions, direct them to the right resources, and provide assistance. With our assistance, we can ensure that you never miss an important call and that your patients are taken care of.
Absolutely! We take great care to protect patient data and keep healthcare providers compliant with privacy regulations. Everything about our service was designed with HIPAA in mind.
We do! We guarantee English and Spanish call answering at no additional charge Monday through Friday between 9am and 6pm Eastern. Outside of these hours, if we have bilingual virtual receptionists available, they will of course assist your callers in Spanish.
We can customize the information our virtual receptionists gather from your callers. However, each message we send will include basic system-generated information for your Call Details and Message Status.
Nope. We earn your business every month with a flexible 30-day agreement. Beware of any medical answering service that requires a long-term contract.