Keep A 24/7 Pulse On Your Patients

Posh was made to support healthcare facilities with an answering service that goes beyond meeting their unique needs. Knowing the critical nature of healthcare communication, we’ve carefully designed every aspect of our call handling—from our multilingual receptionists to our advanced call-handling app.

 

Over the years, we’ve fine-tuned our healthcare answering solutions to handle every call with the best accuracy and professionalism. Whether you run a private practice, a clinic, or a large hospital department, Posh is always at your call — doctor’s orders.

 

Our service is fully HIPAA-compliant, guaranteeing the confidentiality and security of your patients’ most sensitive information. With all our receptionists rigorously trained in HIPAA compliance, we excel in every interaction while you focus on giving industry-leading patient care.

Female Doctor at a medical office using the best medical answering service to manage calls

Is your clinic busy with patients? Overloaded with phone calls and critical meetings during peak hours? Whether you run a solo practice or a large medical center, Posh keeps your practice running smoothly by handling appointments and patient interactions, continuing your quality of care. In cases of a sudden influx of new patients, Posh gathers initial information and schedules appointments, making sure no potential patient slips through the cracks.

While our agents are our main focus, we also offer all the advanced features and technology you need to succeed. From seamless CRM integration for fast and easy data management to the Posh app for quick access to messages, schedule updates, and task management on the go, we’ve got you covered. Our flexible message delivery options and intuitive on-call scheduling are made with your unique needs in mind, so you stay connected 24/7.

With Posh as your healthcare answering service, first-time callers receive an impeccable introduction to your practice, while returning patients are greeted with the same warmth and reliability they expect. By asking the right questions and noting essential details, we help triage potential new patients and urgent cases. If a caller fits your criteria, we can patch them directly to you or take a message if you’re unavailable for fast follow-up. Your Posh Virtual Receptionist healthcare partner is always ready to support your practice for better patient satisfaction.

Medical professional receiving calls with a medical after hours answering service

Features

Posh’s virtual receptionists for medical practices offer all-inclusive features that allow your staff to capture new leads, boost client retention, and increase productivity.

24/7 Live Answering

Stay Up-to-Date on Appointments

Dispatch Urgent Calls

Secure App Messaging

Integration with Your CRM

Mobile App

Virtual Receptionist answering phone calls for their clients_alt

The Posh App Puts You in Control

Want to manage all your reception and front desk needs from the palm of your hand? We can do that for your practice with the Posh mobile app.

  • Update your availability to take calls with the tap of a button.
  • Get message notifications, view call details, and create contacts.
  • Keep your personal number private with secure calling and texting.
  • Request an assist from our team and we’ll follow up with your contacts.
Learn more about the posh app

Integrations

The Posh medical virtual receptionist service can seamlessly integrate with the tools your company is already using.

See all integration capabilities

Medical After-Hours Answering Service Reviews

We never get tired of that 5-star feeling. Our entire team gets excited when we receive reviews of our virtual receptionists for medical offices from providers like these:

“Very easy to work with – able to adapt services to our company’s specific needs. Support is quick responding as well. Very much appreciate the service POSH provides us!”

Montana Johnson

“Posh made it very easy to transition into this service. It has helped with my time management and efficiency in completing my work. I like having a real person answer the phone. The feedback from my clients is that they like it too.”

David Castillo

FAQs

Here are some of organizations' most common questions about our virtual receptionists for medical practices.

When are you available to take calls?

24/7/365 (366 if you read this during a leap year). Our virtual receptionist service for salons & spas is always standing by, ready to assist your clients and help you increase satisfaction.

Is Posh HIPPA-compliant?

Absolutely! We take great care to protect patient data and keep healthcare providers compliant with privacy regulations. Everything about our service was designed with HIPAA in mind.

How will I get my messages?

Promptly. And via the app. Or in a text. Or through email. Our contracting answering service can accommodate whatever works best for you. Message delivery is just one of the many customization options Posh offers.

What will my messages look like and what information is provided?

We can customize the information our virtual receptionists gather from your callers. However, each message we send will include basic system-generated information for your Call Details and Message Status.

Am I required to sign a contract?

No. We operate on a flexible month-to-month agreement.

Read More FAQS

Find out for yourself what makes Posh the best medical answering service.

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