We Built an Answering Service for Roofing Companies Who Can’t Afford to Miss Leads

You’re not sitting behind a desk — you’re running a crew, managing materials, quoting jobs, and climbing roofs. For many roofing companies, your staff is spread thin, the work doesn’t stop, and neither do the calls. And every time you miss a call, you risk losing $5K, $10K, or more in potential business. That’s why POSH answers every call live — 24/7 — with urgency, professionalism, and real results making sure you never miss a lead.

Whether you’re halfway through a steep-slope install, documenting storm damage, or walking a homeowner through shingles and warranties, you’ve got your hands full. That’s where Posh comes in. Our roofers answering service is built for contractors who can’t always answer the phone — but can’t afford to miss a lead. From the job site to the driveway, we make sure your business always sounds professional, responsive, and ready to win the next job.

We answer every call live — using custom intake questions based on your preferences. From there, we:

  • Qualify the lead based on job type, urgency, and location
  • Book appointments directly to your calendar
  • Send a detailed SMS and email recap so you’re always in the loop

Storm repairs, estimate requests, after-hours calls — Posh’s roofing answering service handles them all with the same professionalism and care you would.

From first hello to final follow-up, every conversation is answered with precision — so your business stays trusted, responsive, and one step ahead.

Key Features for Roofing Answering Services

You take pride in your work — and so do we. Posh makes sure every caller hears a professional voice, gets the answers they need, and walks away ready to book with your company with these all-inclusive features.

24/7 Live Call Answering

Roofing-Specific Lead Intake

Real-Time Appointment Scheduling

Instant Call Summaries

Bilingual Agents (English + Spanish)

Seamless Setup

virtual receptionist app for call handling

The Posh App Puts You in Control

Want to manage all your reception and front desk needs from the palm of your hand? We can do that for your staff with the Posh mobile app.

  • Update your availability to take calls with the tap of a button.
  • Get message notifications, view call details, and block contacts.
  • Keep your personal number private with secure calling and texting from the mobile app.
  • Request assistance from our team, and we’ll make outbound calls on your behalf.
Learn more about the posh app

Integrations

Posh’s roofing answering services can seamlessly integrate with popular software and data synchronization platforms.

See all integration capabilities

Frequently Asked Questions

Where are your receptionists located?

All of our virtual receptionists are U.S.-based, professionally trained, and experienced in handling home service and roofing-specific calls.

Are you available after hours and on weekends?

Yes. We operate 24/7/365 — including holidays. Your calls are answered live any time a lead reaches out, day or night.

How do I receive my messages or lead info?

You’ll get immediate updates by SMS, email, or both — including caller name, contact info, and job details.

Can you answer questions about pricing or services?

Yes. We can respond to common FAQs using your approved responses — pricing ranges, timelines, warranties, and more.

Is there a setup fee or long-term contract?

No setup fees. No long-term contracts. Just a flexible 30-day agreement. We earn your business month to month.

Can you screen out spam or sales calls?

Yes. We filter out robocalls, telemarketers, and low-quality inquiries so you only pay for real potential customers.

Can I update my script or instructions anytime?

Yes. You can make changes to your call handling preferences, intake questions, or scheduling rules whenever needed — we keep it flexible.

FAQs

Roofer Virtual Receptionist Reviews

We never get tired of that 5-star feeling. Our entire team gets excited when we receive reviews of our roofing answering service for providers like these:

Our company recently began using Posh to handle our after-hours calls, and we’ve been thrilled so far with how it’s been going. Not only have the callers been diligent and kind, but our rep Kelsey has been exceedingly helpful with anything we’ve needed. Their response times are quick and we can trust they’re on our side!

Rocky Mountain Exteriors

Find out for yourself what makes Posh the best Roofers Answering Service.
Start your free trial today!

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