Ninguna llamada perdida por falta de traducción (No call lost in translation)

Did you know that more than 50 million people in the United States speak Spanish as their primary language, making it the second most spoken language in the country? At Posh, we understand how important it is to break language barriers and reach a diverse audience. That’s why our bilingual answering service is available Monday to Friday from 8 AM to 6 PM ET for your business or practice. You won’t ever miss an important call or lose potential clients because they speak a different language.

The business world in the U.S. is always changing, and to stay competitive, it’s important to have bilingual agents who can speak multiple languages and operate in different time zones. While you could hire in-house Spanish-speaking employees, it can be expensive to staff 24/7 and difficult to manage. At Posh, our live operators are fluent in both English and Spanish. They provide quick translations and can also offer informed answers about your products and services.

The Latinx market has expanded for years, with large populations concentrated in major cities like New York City, Miami, Los Angeles, Chicago, and San Antonio. As a business owner, tapping into this market can unlock exciting growth opportunities. Choosing Posh’s bilingual receptionist services lets you gain access to accurate translations for your Spanish-speaking customers and engage with this thriving demographic.

At Posh, we take pride in being an industry leader in business communication solutions. Our experienced team is equipped to provide reliable and professional after-hours call answering services anywhere in the country. With our fast availability on the Posh app, you can ensure that no important call goes unanswered, allowing you to capture leads, provide exceptional customer service, and expand your business reach.

Features

Posh’s bilingual answering service offers all-inclusive features that allow your staff to capture new leads, boost client retention, and increase productivity.

Fast Live Answering

Mon to Fri 8 AM – 6 PM ET

Appointment Scheduling

Answer FAQs

Outbound Calls in Spanish

Mobile App
virtual receptionist app for call handling

The Posh App Puts You in Control

Want to manage all your reception and front desk needs from the palm of your hand?  We can do that for your staff with the Posh mobile app.

  • Update your availability to take calls with the tap of a button.
  • Get message notifications, view call details, and create contacts.
  • Keep your personal number private with secure calling and texting.
  • Request assistance from our team, and we’ll follow up with your contacts.
Learn more about the posh app

Integrations

The Posh bilingual answering service can seamlessly integrate with the tools your company is already using.

See all integration capabilities

FAQs

Here are some of the most common questions organizations ask about our bilingual virtual receptionists.

What hours are your virtual receptionists available to answer?

Our bilingual receptionists are available to answer your calls from Monday to Friday, 8 AM to 6 PM Eastern. Outside of those hours, calls can be routed to a Spanish voicemail greeting or to an English-speaking receptionist.

Can Posh make outbound calls for me?

We sure can. You can request an ‘Assist’ from our free virtual receptionist app (Available for iPhone and Android) and through our online portal. We can do things like follow up with your contacts to gather additional information or reach out to clients to confirm their appointments. Simply provide us with the details for the call(s) you need us to make. We’ll handle the rest and provide a recap once the task is complete.

How does message delivery work?

All messages and your preferred notification settings are available in the Posh app. However, that is not a limitation for message delivery. It’s just a convenient option that many of our clients use. We can also deliver messages via email or SMS text if that works better for you.

Do I have to sign a contract?

Nope. We earn your business every month with a flexible 30-day agreement. Beware of any answering service that requires a long-term contract.

Read More FAQS

Bilingual Answering Service Reviews

We never get tired of that 5-star feeling. Our entire team gets excited when we receive reviews of our bilingual virtual receptionists from businesses like these:

“Always so willing to help and customize the service to fit the business needs”

John M

“We moved to Posh after using 2 other services and are so happy we did! Everything from onboarding, to the professionalism of the agents, to follow up from the tech team has been top notch! We love working with them and highly recommend!”

Women’s Financial Wellness

“I’ve been using the service for about two years and I’m very happy with the service. Receptionists do a great job and the support staff always strive to help too”

Alex D

“So far, so good! We own a domiciliary care agency. We love the way we are notified about a customer/ carer call through the Posh App. It’s great not to be woken up in the early hours by queries that could wait until office hours. Posh allows us to concentrate on proper emergencies out of hours. I recommended the service to my husband, who now uses them for his chauffeur business.“

Claire

“They really work for your company. Their receptionists are all native English speakers, and they do a really good job following your prompts in a common-sense manner. Customer service was very responsive as well.“

Judson E Crump

Find out for yourself what makes Posh the best bilingual answering service.
Start your free trial today!

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