Our receptionists are available to answer your calls 24/7/365. That means we are ready to jump in whenever you like. Want on-demand call coverage periodically throughout the day? You got it. Looking for a backup solution for when you can’t get to a call within the first couple rings? No problem. Interested in an after hours virtual receptionist service to make sure you never miss an opportunity? We have you covered. Here at Posh, we are all about empowering your software business with customized, flexible call handling options.
Of course! We provide Caller ID or ANI information for every call we receive.
We do! We guarantee English and Spanish call answering at no additional charge Monday through Friday between 9am and 6pm Eastern. Outside of these hours, if we have bilingual virtual receptionists available, they will of course assist your callers in Spanish.
Each monthly plan comes with a certain number of receptionist minutes. Your usage can be found on our online portal where we provide up-to-the-minute usage information. Our plans include all features with no hidden fees. See all our pricing details here.
Nope. We earn your business every month with a flexible 30-day agreement. Beware of any answering service that requires a long-term contract.
Yes. Our virtual receptionists are trained to recognize urgent or emergency situations and can immediately dispatch calls or messages to your on-call technicians according to your preferred protocols. This ensures critical requests are handled promptly, even outside regular business hours.
After-hours calls are answered live by our professional team, 24/7. We follow your customized instructions—whether that means taking messages, scheduling appointments, or escalating urgent requests to your on-call staff—so your customers always receive timely support, day or night.
Absolutely. Our receptionists can ask pre-set qualifying questions to gather essential information from callers. Only qualified leads are forwarded to your team, saving you time and helping you focus on the most promising opportunities.
You can keep your current business phone number. Our service works by forwarding your existing number to us, so there’s no need to change the contact information your customers already know. If you prefer, we can also provide a new dedicated number for your business.
